HelpGuide.com - Macintosh Support Experts
For troubleshooting help, remote access to your screen can save a lot of time! Click one of the following downloads to get started:

1. Click here to get the Remotix QUICK Connect for MAC OS X. (Downloads as "RemotixQC.zip" > double click to get "Remotix QC.app" > open that to get your current Computer ID & Access Code to start remote access.)

2. Click here for all the FULL Remotix MAC Agent download. (Downloads as "RemotixAgent.dmg")

3. Click here for all the Remotix WINDOWS Agent download. (Downloads as "RemotixAgentInstaller.exe)

Once you open the downloaded Remotix program, you'll need to read off the two numbers (Computer ID & Access Code) that look something like this: